Michael Türk
Technology and customer growth leader driving measurable outcomes
Strategic go-to-market leader bridging technology, revenue operations, and customer success at enterprise scale. Built global Solution Engineering organization from zero to 30 people across three continents while maintaining over 90% talent retention. Expert at architecting cross-functional operating models where product, sales, and customer success align around measurable outcomes, leveraging data and AI to increase forecast accuracy and decision velocity. Proven ability to combine deep technical expertise with business acumen, from standardized discovery frameworks that compress sales cycles to analyst influence strategies that contributed to Spryker's Gartner Magic Quadrant Leader status.
What Makes Me Different
My effectiveness comes from a rare combination of capabilities that few leaders possess simultaneously.
Deep Technical Expertise
- Computer Science degree with hands-on development experience
- Successfully navigated complex technical discussions with enterprise customers
- IBM AI Engineering Professional Certificate holder
Proven Sales Leadership
- Won multiple eight-figure deals as agency owner and VP SE
- Built sales teams and established repeatable methodologies
- Trusted for critical customer, analyst, and investor conversations
Exceptional Leadership
- 90%+ retention rates across multiple leadership levels
- Scaled teams from 0 to 30+ across three continents
- Coaching-led development with clear career progression
The combination is what matters. Technical leaders often lack sales acumen. Sales leaders rarely have deep technical expertise. And few in either category excel at building and retaining world-class teams. This unique intersection enables me to bridge gaps others can't, solve problems others miss, and deliver outcomes that require all three dimensions.
Key Skills
Enterprise Go-to-Market Strategy, Pre-Sales Orchestration, and Complex Multi-Stakeholder Deal Execution
Global Solution Engineering Leadership across EMEA, Americas, and APAC and various industries
Cross-Functional Operating Models aligning Product, Sales, Customer Success, and Revenue Operations
AI-Driven Forecasting, Pipeline Analytics, and Revenue Operations Automation
Customer Expansion Strategy, Post-Sales Activation, and Retention Excellence (115%+ Net Revenue Retention)
Executive Stakeholder Management including C-Suite Communication and Board-Level Presentations
Analyst Relations and Market Influence (Gartner, Forrester, Industry Thought Leadership)
Technical Value Narratives translating Complex Architectures into Executive Business Cases
Coaching-Led Team Leadership combining Performance Analytics with Talent Development
Repeatable Process Architecture for Discovery, Demonstration, Response, and Knowledge Management
Career History
Vice President, Solution Engineering (Global)
Spryker Systems GmbH
Built and scaled Solution Engineering from zero to 30 people across EMEA, Americas, and APAC, establishing management layer and promoting individual contributors into leadership. Sustained team retention above 90% for over six years through coaching-led development.
Established Solution Engineering as mandatory enterprise deal function with standardized discovery methodologies and value narratives, significantly improving win rates on pursuits above $500K ARR and reducing sales cycle length by 25%.
Architected scalable demo and RFP response programs with reference architectures and AI-driven automation, reducing demo preparation time by 35% and RFP effort by 40%.
Partnered with Customer Success leadership to design technical handover processes and onboarding frameworks, compressing time-to-value by 40% and enabling expansion revenue that contributed to net revenue retention above 115%.
Provided executive technical leadership on marquee accounts including ALDI (eight-figure ARR), ZF, Daimler Trucks, and Siemens Healthineers, architecting complex solutions and compressing deal cycles through accelerated technical validation and executive alignment.
Architected Spryker's complete Gartner analyst relations strategy over four evaluation cycles, coordinating executive briefings and marshalling product evidence that contributed to the company's progression from Niche Player (2020) to Leader quadrant (2024).
Progression: Promoted three times over eight years, from individual contributor (Lead Solution Specialist) to global executive leadership (VP Solution Engineering).
Founder and Managing Director
Tienti GmbH
Founded specialized consultancy for SAP ERP optimization in retail and manufacturing. Led business operations and client relationships while managing technical delivery through employed consultants.
Clients included Lekkerland, EDEKA, and DSV. Transitioned to advisory-only role in 2023.
Founder and Managing Director
Flagbit GmbH & Co. KG
Co-led agency expansion from web development to enterprise e-commerce through technical leadership, client advisory, and partner management roles.
Positioned Flagbit as top-tier Magento Enterprise Partner responsible for over €250M in annual client GMV across 100+ B2B and B2C platforms.
Education & Certifications
Diplom-Informatiker (FH) – Computer Science
Technische Universität Darmstadt
IBM AI Engineering Professional Certificate
IBM via Coursera
Comprehensive certification covering Machine Learning, Deep Learning, Neural Networks, and AI application development with hands-on projects.
View CertificateSpeaking & Thought Leadership
E-Commerce Berlin Expo 2025 Keynote
Keynote presentation on AI-driven sales enablement and enterprise customer acquisition strategies at one of Europe's largest e-commerce conferences.
Regular presenter at industry events including ARRtist Circus SaaS Leadership Summit, AWS events, and Solution Engineering community gatherings. Topics include AI-driven sales enablement, cross-functional GTM alignment, and enterprise customer acquisition strategies. Over 40 keynote presentations delivered across EMEA and Americas.
Gallery
E-Commerce Berlin Expo 2025
Team Leadership
Enterprise Solutions
Industry Recognition
Customer Success
Innovation & Technology